Staying connected while traveling for business is crucial in today’s globalized world. AT&T offers a range of international travel plans designed to keep business professionals connected, whether they are on land, in the air, or even at sea. Understanding the options available ensures you can select the most cost-effective and convenient plan for your specific needs. This guide breaks down AT&T’s primary travel plans for business, helping you make an informed decision before your next international trip.
AT&T International Day Pass for Business: Daily Connectivity
For businesses needing short-term international connectivity, the AT&T International Day Pass for Business provides a straightforward solution. This plan allows you to use your existing domestic plan allowance while traveling in over 210 destinations.
Eligibility and Activation
This plan is available to business and government customers with a qualified AT&T wireless service agreement and is applicable only for Corporate Responsibility User (CRU) lines of service. It requires a compatible device and an eligible domestic postpaid wireless plan.
The International Day Pass for Business can be added to your line before traveling. For select devices, AT&T may automatically add the Day Pass if you don’t already have an international feature and your CRU line uses data roaming in an eligible destination. Automatic addition is triggered when a CRU incurs at least 5MB of international data roaming usage at pay-per-use rates. Notifications are sent via email and SMS upon automatic activation. Once activated, the Day Pass remains on the line until manually removed through online self-service, by phone, or by contacting your AT&T account representative.
Daily Fee and Usage
A daily fee of $12 is automatically charged the first day you use data, make or receive a call, or send a text message in an eligible international destination. This fee provides access for a 24-hour period from the initial use. Subsequent usage in any International Day Pass destination within each 24-hour period incurs an additional daily charge. It’s important to note that business customers with this plan are not eligible for reduced daily fees or charge caps available to consumer plans. Received text messages are considered domestic and do not trigger the daily fee.
Destinations and Coverage
Coverage extends to over 210 destinations, including select enabled international flights. Destinations are listed at att.com/globalcountries. Coverage availability can vary, and destinations and rates are subject to change. Notably, you won’t be charged the daily fee in Mexico or Canada if your domestic plan already includes usage in those countries. Similarly, AT&T Business Unlimited Elite customers with Roam Latin America for Business will not incur daily fees in included Latin American countries. Cellular service on enabled flights is available above 20,000 feet and 200 nautical miles outside of the U.S. border.
Data, Talk, and Text Details
Data usage is drawn from your domestic plan allowance, maintaining the same data and speed restrictions. If your domestic plan includes video management features, those apply internationally as well. Data overage charges or speed reductions (down to 128Kbps) will apply if you exceed your domestic plan’s data limits. Be mindful of incidental data usage from apps, which can trigger the daily fee even without active use. To avoid unintended charges, disable cellular data roaming in your device settings when not needed.
For phone lines, unlimited talk is included for calls received and made within International Day Pass destinations, as well as calls to the U.S. Calls to non-International Day Pass destinations will incur International Long Distance (ILD) charges, unless your domestic plan includes those destinations or you add an ILD package. Unlimited text applies to SMS and MMS messages. Received messages are domestic and do not trigger daily fees.
AT&T Business Passport: Monthly International Roaming Package
For more frequent international travelers or those needing a longer-term solution, AT&T Business Passport offers a monthly recurring package with a set data allowance.
Eligibility and Charges
Similar to the Day Pass, the Business Passport is available to business and government customers with a qualified AT&T Business Agreement and CRU lines of service. It requires a compatible device and domestic postpaid wireless service. A monthly recurring charge applies per device and is not prorated upon cancellation after the effective date. A 2-month minimum term commitment is required.
Destinations and Coverage
The destination coverage mirrors the International Day Pass, including over 210 destinations and select enabled international flights. Usage in Mexico and Canada, if included in your domestic plan, does not reduce your Business Passport data allowance. The same applies to Latin American countries included in Roam Latin America for Business for eligible customers. Cellular service on enabled flights has the same altitude and distance restrictions as the Day Pass.
Data, Talk, and Text Features
AT&T Business Passport includes a specific data allowance. While there are no data overage charges, exceeding the data allowance will result in slowed data speeds (max of 256Kbps) for the remainder of the billing cycle. Unlimited talk applies to cellular calls within Passport destinations. Unlimited text is also included for SMS and MMS messages. Messages received in Passport destinations may be charged at domestic messaging rates if your domestic plan doesn’t include unlimited texting.
AT&T Business International Calling: For Calls from the US
For businesses that primarily need to make international calls from the U.S., Mexico, or Canada, AT&T Business International Calling offers a cost-effective solution.
Eligibility and Calling Features
This plan is available to business and government customers with a qualified AT&T wireless service agreement and CRU lines. It requires a domestic postpaid wireless voice plan, and eligibility restrictions may apply based on service tenure, payment history, or credit.
The plan provides unlimited calling to Mexico and Canada, unlimited calling to over 85 countries, and discounted calling to over 140 countries from the U.S., and for select plans, from Mexico and Canada. If your domestic plan doesn’t include unlimited talk, international calls will count against your domestic voice minutes allowance.
Countries and Restrictions
The countries included in the plan and associated rates are detailed at att.com/internationalcalling. Calling to certain countries may be unavailable, and calls to premium services may incur higher charges. The service is intended for live dialogue between individuals for non-commercial use and prohibits resale, monitoring services, telemarketing, and similar uses.
AT&T Cruise Packages: Connectivity at Sea
For business travelers taking cruises, AT&T Cruise Packages provide cellular service onboard select cruise ships in international waters.
Eligibility, Charges, and Coverage
A compatible device with an eligible domestic postpaid wireless service is required. There is a one-time charge for either the Cruise Basic or Cruise Plus package, valid for 30 days. Coverage applies to select cruise ships listed at att.com/cruise when sailing in international waters. Service is provided via the ship’s cellular network, indicated on devices as “cellularatsea,” “wmsatsea,” “901-18,” or “NOR-18.” Cellular service is disabled when the ship is within 12 nautical miles of land or docked.
Data, Talk, and Text on Cruises
The Cruise Basic package includes 100MB of data and 100 minutes of calling (smartphones only), while Cruise Plus offers 1GB of data and unlimited talk (smartphones and tablets). Data overage charges apply, and excessive overage can lead to service suspension, even for land-based international packages. Wi-Fi Calling can be used to call back to the U.S. at no additional charge. Unlimited text is included for SMS and MMS messages.
Conclusion: Selecting Your Ideal AT&T Travel Plan
Choosing the right AT&T travel plan depends on your business travel frequency, destinations, and communication needs. For occasional international trips, the International Day Pass offers flexibility and daily connectivity. For extended stays or regular international travel, the Business Passport provides a monthly data allowance. For businesses primarily focused on international calls from the U.S., the International Calling plan is tailored for cost-effective communication. Finally, Cruise Packages ensure connectivity while at sea. By carefully considering these options, businesses can ensure seamless communication for their traveling professionals, wherever their work takes them. For the most up-to-date details and to choose the best plan for your business, visit the AT&T website or contact your AT&T account representative.