Booking travel through Concur can streamline your arrangements, but sometimes you need direct assistance. Whether you’re a first-time user or a frequent traveler, knowing how to access support, especially the Concur Travel Phone Number, is essential. This guide will walk you through when and why you might need to call for help and how to ensure your travel bookings are smooth and efficient.
Booking Your Travel in Concur: A Quick Overview
Concur offers a centralized platform for booking flights, accommodations, and other travel needs. After you’ve been set up in Concur and linked your GSA travel card, you can book reservations directly within the system. Concur holds these reservations until your travel authorizations are secured, meaning you won’t be charged personally before approval. This system simplifies the process and provides a clear overview of your travel plans.
When to Directly Contact Concur Travel Support
While Concur is designed to be user-friendly, certain situations warrant a direct call to expedite your travel arrangements. The most crucial scenario is when you need to book travel urgently, especially if your departure is less than 72 hours away. In such cases, or if you are yet to receive your GSA travel card, booking directly through the concur travel phone number ensures timely reservations. This is also advisable if you encounter technical difficulties within the Concur platform or require immediate modifications to existing bookings.
Reaching AdTrav for Concur Travel Assistance
For users needing phone support, AdTrav is the designated agency to call. You can reach AdTrav at (877) 472-6716. Calling this concur travel phone number connects you with agents who can assist with booking flights and rail services directly with charges to the GSA. Note that hotel bookings via AdTrav might require a personal credit or debit card if you do not yet have a GSA travel card. Remember, even if you book via phone, you still need to log into Concur afterward to finalize your approvals and ensure your travel is officially ticketed.
Finalizing Approvals After Booking
Booking your travel is just the first step. After making your reservations—whether online or via the concur travel phone number—it’s critical to finalize all approval steps within Concur. Ensure all required actions are completed before 3:30 PM ET on the last business day preceding your travel. This allows the travel team adequate time for review and processing. For after-hours or emergency travel needs, coordinate with your supervisor and AdTrav following the emergency procedures. And if you need to make changes? Concur provides instructions for amended authorizations to help you rebook your travel efficiently.
By understanding when to use the concur travel phone number and how it fits into the overall Concur booking and approval process, you can navigate your travel arrangements with greater confidence and efficiency.
