For travel agents utilizing Delta.com to manage client bookings and travel arrangements, ensuring optimal website performance is crucial. Using a compatible and updated browser is the first step to a seamless experience. Delta Air Lines recommends specific browsers to ensure full functionality and prevent disruptions when accessing delta.com. This guide outlines the best browser options and settings to enhance your workflow as a travel professional.
To leverage all the features Delta.com offers, it’s essential to enable both cookies and JavaScript within your browser settings. These functionalities are vital for website navigation, accessing booking tools, and managing client profiles effectively. Disabling these features, or using outdated browser versions, can hinder your ability to fully utilize Delta.com’s resources, potentially leading to missed opportunities or inefficiencies in your service. For peak performance, it is also advised to work within a single browser window when accessing Delta.com and maintain interaction with the site to prevent session timeouts.
Occasionally, certain sections of Delta.com may require specific browser plug-ins like Adobe® Reader® for document viewing. These are typically available as free downloads and will be prompted if needed, ensuring you can access all necessary information without issue.
Encountering website display problems or unexpected browser behavior? Here are common browser-related issues to consider. Firstly, always verify that cookies are enabled in your browser settings to ensure smooth website operation. Secondly, using outdated or unsupported browsers is a frequent cause of website incompatibility and limited functionality. Pop-up blockers can also interfere with certain interactive elements on Delta.com. Finally, for security reasons, Delta.com sessions will expire after a period of inactivity. While most sessions time out after 30 minutes, the online check-in session limit is shorter, at 10 minutes. If a timeout occurs, simply restart the task upon returning to Delta.com. Also, be mindful of firewall settings, whether at home or in your office, as these can sometimes affect cookie enablement. By addressing these common points, you can significantly enhance your efficiency and client service when using Delta.com as a travel agent.