Your Step-by-Step Guide to Scheduling a Passport Appointment at USPS

Applying for a new passport is a crucial step when planning international travel. To ensure a smooth process, it’s essential to start early, ideally several months before your intended travel date. Passport processing times can fluctuate, so always refer to the most current service estimates provided by the U.S. Department of State on their official website, travel.state.gov. For first-time applicants, minors, and those who cannot renew their passports by mail, applying in person at a designated Passport Acceptance Facility, such as a Post Office, is necessary. The travel.state.gov website offers comprehensive details on required documents and application procedures.

Step 1: Gather Your Necessary Documents Well in Advance

Begin collecting all required documents as soon as you decide to apply for a passport. This proactive approach helps avoid delays and ensures you have everything prepared for your appointment. According to passportappointment.travel.state.gov, you will generally need to prepare the following:

  • Application Form DS-11 (unsigned): Do not sign the form until instructed to do so by an acceptance agent.
  • Proof of Identity: This could be a valid driver’s license, state ID, or military ID. You’ll need the original document and a photocopy of both the front and back.
  • Proof of U.S. Citizenship: A birth certificate, previous U.S. passport, or Certificate of Citizenship are acceptable. Bring the original and a photocopy of the front and back.
  • Passport Fees: Be prepared to pay both acceptance and processing fees. Fee details are available on travel.state.gov.

Check the Required Documents on travel.state.gov

Step 2: Prepare Your Passport Application Package Meticulously

Visit the travel.state.gov website, your primary resource for accurate and up-to-date passport information. Familiarize yourself with the application process and document requirements outlined there.

  1. Complete Form DS-11 Online: Access the Form DS-11, Application for U.S. Passport, directly on the travel.state.gov website. Completing it online ensures accuracy and legibility.
  2. Print Your Application: After completing the form online, print it out. Remember, DO NOT SIGN IT. You will sign it in the presence of a Postal employee or authorized acceptance agent.
  3. Obtain a Passport Photo: Get a passport photo that meets the U.S. Department of State’s strict requirements. Many drugstores and photo centers offer this service.
  4. Photocopy Identity and Citizenship Documents: Make photocopies of your proof of identity and U.S. Citizenship documents, both front and back.
  5. Calculate Passport Fees: Understand the different fees involved, including acceptance fees payable to USPS and processing fees payable to the U.S. Department of State. Payment methods vary for each. Refer to travel.state.gov for the current fee schedule.

Start Your Online Application at travel.state.gov

Step 3: Schedule Your Passport Appointment Conveniently

To apply for a passport in person at a Post Office, scheduling an appointment is generally required. You can schedule your appointment through the online Retail Customer Appointment Scheduler available on the USPS website or at a self-service kiosk in a Post Office lobby.

Scheduling Your Appointment Online via passportappointment.travel.state.gov

  1. Visit the USPS Appointment Scheduler: Go to the official USPS Retail Customer Appointment Scheduler.
  2. Select Passport Services: Choose the specific passport service you need (e.g., new passport, child passport) and indicate the number of adults and minors applying.
  3. Search for Appointments: You can search by location first to find nearby Post Offices offering appointments, then select a date and time. Alternatively, you can search by date first to see available appointments on a specific day, then choose a location.
  4. Provide Contact Information: After selecting your preferred location and time, enter your contact details and agree to the terms and conditions.
  5. Confirm Your Appointment: Review all appointment details and then click Review Appointment to finalize and confirm your booking.

If you need to change or cancel your appointment, use the Manage Appointments tab on the scheduler and enter your confirmation number and either your email address or phone number.

Scheduling via a Self-Service Kiosk

  1. Locate a Kiosk: Visit a Post Office location equipped with self-service kiosks. Use the USPS location finder to find kiosks near you.
  2. Navigate to Passport Scheduler: At the kiosk, touch the screen, select “Other Services,” and then “Passport Scheduler.”
  3. Choose Service and Number of Applicants: Select the passport service needed and the number of adult and minor applicants.
  4. Search for Locations: Search for Post Office locations by ZIP Code or City/State and choose a convenient location.
  5. Select Date and Time: Choose an available appointment date and time that suits your schedule and agree to the terms.
  6. Enter Contact Information: Input your contact information and choose whether to receive SMS text notifications about your appointment.
  7. Review and Schedule: Review all entered information, and if correct, select “Schedule Appointment” to finalize.
  8. Obtain Confirmation Receipt: Take the printed receipt from the kiosk, which includes your confirmation number and appointment details.

Schedule Your Appointment Online

Step 4: Understand Passport Acceptance and Processing Fees

Applying for a passport involves two primary fee types: application acceptance fees and application processing fees. Additional costs may include passport photos and expedited processing if required. It’s important to understand how to calculate these fees and the acceptable payment methods. Details on fees can be found on travel.state.gov.

Application Acceptance Fees – Paid to USPS

These fees are paid in person at the Post Office when you attend your appointment. USPS accepts various payment methods for acceptance fees:

  • $35.00 – Post Office acceptance fee
  • $15.00 – Post Office photo fee (if you choose to have photos taken there)

Acceptable payment methods include checks or money orders payable to “Postmaster,” debit cards, or credit cards.

Application Processing Fees – Paid to the Department of State

These fees are sent to the U.S. Department of State along with your application package. Department of State fees are separate from USPS acceptance fees. Refer to travel.state.gov for current processing fee amounts and acceptable payment methods, which typically include:

  • Personal, certified, cashier’s, or traveler’s checks
  • Money orders payable to “U.S. Department of State”

By following these steps and utilizing resources like passportappointment.travel.state.gov and travel.state.gov, you can efficiently schedule your passport appointment and navigate the application process with confidence. Remember to always check the official websites for the most up-to-date information and requirements.


Please note: It is always recommended to check the official travel.state.gov website for the most current information and any updates to passport application procedures and fees.

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