Sonesta Travel Pass offers a rewarding loyalty program, but it’s essential to understand the terms and conditions that govern its usage, especially concerning bonus points for events like weddings and redemption for free nights. This guide clarifies the key aspects of the Sonesta Travel Pass program based on the applicable terms and conditions.
Earning Sonesta Travel Pass Points: Key Terms
Generally, earning points applies to room rates, taxes, and incidentals that are part of a contracted agreement. However, it’s important to note that uncontracted incidentals, room rates or taxes might not be eligible for points accrual. Revenue is usually guaranteed to be eligible for point earning.
For those planning weddings or similar events, Sonesta Travel Pass presents an opportunity to earn bonus points. Here are the specific conditions for wedding-related bonus points:
- Participating Hotels & Restrictions: This offer is valid only at participating Sonesta hotels, and date restrictions may apply. It’s crucial to contact the specific hotel directly to confirm their participation and understand any date limitations.
- Offer Code Requirement: To avail of the bonus points for weddings, the offer code STPWEDDINGS must be requested right at the initial wedding inquiry stage. This code must also be clearly stated in the signed wedding contract.
- Hotel Discretion & Availability: The availability of this offer is at the discretion of the individual hotel and depends on function space and guestroom availability at the time of booking.
- Exclusions & Combinations: This offer cannot be applied to weddings that were previously booked or already held. Furthermore, it cannot be combined with any other promotional offers.
- Point Calculation & Maximum Limit: The number of Sonesta Travel Pass Bonus Points awarded is calculated based on the estimated wedding spend (excluding taxes and hotel fees) at the time the contract is signed. Points can be earned on eligible catering/banqueting charges, but exclude taxes, gratuities, service charges, and any charges from outside or third-party vendors. The maximum bonus points that can be earned under this offer are capped at 400,000 Sonesta Travel Pass bonus points.
- Point Awarding Timeline: Bonus points are awarded after the qualifying event concludes and upon full and final payment of all outstanding invoices. It may take approximately 4-6 weeks for the points to be deposited into the member’s Sonesta Travel Pass account.
Redeeming Sonesta Travel Pass Points for Free Nights
Sonesta Travel Pass points can be redeemed for free nights, offering a valuable benefit to loyal members. Key conditions for redemption include:
- Point Value Fluctuation: The number of points needed for a free night is subject to change at any time without prior notice. It can also vary based on seasonality and the specific hotel.
- Redemption Process: To redeem points for free night awards, members can call 1.855.622.2160 or visit the redemption page at www.sonesta.com/travel-pass/redeem.
- Standard Room & Occupancy: Free night award reservations are valid only for standard rooms and are based on double occupancy. Additional guests may incur extra charges.
- Exclusions from Free Night Award: The free night award covers the standard room but does not include incidental charges, applicable taxes, gratuities, or service charges.
General Terms and Conditions & Program Modifications
Sonesta reserves the right to modify or withdraw the Sonesta Travel Pass program or any related offers at any time without prior notice. In situations where applicable law requires, Sonesta will aim to provide an alternative offer of similar value.
This offer and the entire Sonesta Travel Pass program are subject to the complete program terms and conditions available at https://www.sonesta.com/travel-pass/terms-conditions. Sonesta retains all rights and this document should not be considered an offer or enticement. The promotion is entirely at Sonesta’s discretion and can be modified, revoked, or withdrawn at any point, with or without cause.
By understanding these terms and conditions, Sonesta Travel Pass members can maximize their benefits and enjoy a rewarding travel experience.
