Are you looking for a part-time role that’s more than just a job? Do you thrive in a fast-paced environment and enjoy helping people? If you have a passion for customer service and an interest in travel, then a career as a Tesco Travel Money Advisor with Travelex could be the perfect destination for you.
Travelex, a global leader in foreign exchange, is seeking enthusiastic individuals to join their team as Travel Service Partners within Tesco stores. This exciting opportunity puts you right at the heart of the retail action, providing essential travel money services to Tesco customers. It’s your chance to turn a simple transaction into the start of someone’s amazing journey.
Why Choose a Career in Tesco Travel Money with Travelex?
Choosing your next career move is a big decision. Here’s why becoming a Tesco Travel Money Advisor stands out:
Be Part of a Globally Recognised Brand
Travelex isn’t just any foreign exchange provider; we are a trusted and recognised brand worldwide. With over 45 years of experience, Travelex has built a reputation for simplifying access to international money. Joining our team means aligning yourself with a company that’s respected and relied upon by millions of travellers globally.
Enjoy a Dynamic Retail Environment
Forget stuffy office jobs! As a Tesco Travel Money Advisor, you’ll be based within a bustling Tesco store. This means a lively and engaging work atmosphere where no two days are quite the same. You’ll be interacting with a diverse range of customers, all with unique travel plans and needs.
Make a Real Difference to Customer Experiences
Imagine being the person who helps set the stage for someone’s dream holiday or important business trip. As a Tesco Travel Money Advisor, you’re not just processing transactions; you’re providing a crucial service that ensures smooth and stress-free travel. You’ll be the friendly face and knowledgeable expert that customers rely on for their foreign exchange needs.
What Will You Be Doing as a Tesco Travel Money Advisor?
This isn’t just about exchanging currency; it’s about building relationships and providing expert advice. Here’s a glimpse into your day-to-day responsibilities:
Become a Trusted Travel Money Advisor
You’ll be engaging with customers to understand their travel plans and specific currency requirements. By building rapport and asking the right questions, you’ll be able to tailor your service to their individual needs, becoming their go-to expert for Tesco Travel Money solutions.
Provide Exceptional Customer Service and Expert Guidance
Your role is to guide customers through their foreign exchange options, offering advice on Travelex products and services that best suit their destinations and travel styles. You’ll be more than just a cashier; you’ll be a travel money ambassador, ensuring every customer feels supported and informed.
Efficiently Process Foreign Exchange Transactions
Accuracy and efficiency are key. You’ll be responsible for processing a variety of foreign exchange transactions, ensuring every detail is correct and compliant with Travelex procedures. This includes handling cash, using till systems, and processing online orders.
Maintain Operational and Compliance Standards
Travelex operates to the highest legal and regulatory standards. You’ll be trained to implement best practices and adhere to all compliance procedures, ensuring a safe and trustworthy service for our customers. This includes meticulous attention to detail when processing online FX requests and deliveries.
What Benefits Can You Expect?
Travelex values its employees and offers a comprehensive benefits package, making a Tesco Travel Money career even more appealing:
Competitive Pay and Performance-Based Bonus
Starting at £12.50 per hour, this part-time role offers a competitive salary. Plus, you’ll have the opportunity to earn a monthly bonus based on hitting targets, rewarding your hard work and dedication.
Flexible Working Patterns to Suit Your Lifestyle
We understand the importance of work-life balance. This role offers flexible hours and shift patterns, with opportunities for overtime, making it ideal for individuals seeking part-time work that fits around other commitments.
Generous Holiday Allowance and Bank Holidays
Enjoy 25 days of holiday per year (pro-rata for part-time), plus bank holidays. Your holiday allowance also increases with length of service, and you even have the option to sell days if needed.
Comprehensive Insurance and Wellness Programmes
Your wellbeing matters to us. Travelex provides access to a wide range of insurance options, including Private Medical, Dental, and Critical Illness cover, as well as discounted health products. Employee wellness programmes offer guidance and support for your physical, mental, and financial wellbeing.
Employee Discounts and Pension Scheme
Benefit from a wide range of employee discounts through Bravo Benefit. Plan for your future with our excellent pension scheme provided by Scottish Widows.
Career Development and Growth Opportunities
Travelex is committed to employee development. While this role is based in Tesco, it’s a fantastic entry point into a global company with potential career progression opportunities within Travelex.
Do You Have What It Takes to Be a Tesco Travel Money Advisor?
We are looking for individuals with the following key skills and qualities:
Numeracy and Accuracy
Handling cash and processing financial transactions requires a strong grasp of numbers and exceptional accuracy. You’ll need to be comfortable working with different currencies and large sums of money daily.
IT Proficiency
You’ll be using computer systems, in-house till systems, and online ordering platforms regularly. While full training is provided, basic IT skills will be beneficial.
Excellent Communication and Interpersonal Skills
The ability to connect with people, build rapport, and understand their needs is crucial. You should be a confident communicator, a good listener, and enjoy providing helpful and friendly service.
Drive and a Desire to Succeed
We want team members who are motivated, enthusiastic, and eager to make a positive impact. You should be someone who takes pride in their work and is committed to delivering exceptional customer experiences.
The Interview Process: What to Expect
Applying for a Tesco Travel Money Advisor role is straightforward:
Step 1: Application Review and Initial Screening
Our Talent Acquisition team will review your application and contact you for an initial phone screening if your experience aligns with the role.
Step 2: Online Interview and Skills Assessment
You’ll be invited to an online interview to learn more about Travelex and the role, and for us to get to know you better. This stage includes a brief numerical and accuracy test to assess your suitability for handling financial transactions.
Step 3: Bureau Visit and Face-to-Face Meeting
Successful candidates will be invited to visit the Tesco bureau to meet the Bureau Manager, see the working environment, and discuss the role in more detail.
Step 4: Job Offer and Onboarding
If your bureau visit is successful, we’ll extend a job offer, and you’ll be welcomed to the Travelex team! Even if you are not successful, we are committed to providing feedback to everyone who dedicates their time to meeting with us.
Ready to Start Your Journey with Tesco Travel Money and Travelex?
Don’t let your current job hold you back. Exchange it for a fulfilling career with limitless possibilities at Travelex. Click apply now and take the first step towards becoming our next Tesco Travel Money Advisor!
Travelex is an equal opportunities employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
