As a valued client of {Agency Name}, powered by the platform provided by HMB Solutions, Inc. (referred to as “OutsideAgents.com,” “A.S.A.P. Cruises Inc.,” “we,” or “the Company”), it’s important for you to understand how your data is handled. We, at HMB Solutions, Inc., provide {Agency Name} with the software and tools necessary to operate their Travel Host Agency effectively online. Our role is that of a service provider, primarily supporting small businesses like your chosen travel host agency. We empower them to manage their website content, communicate with you through email newsletters, engage on social media, organize contact lists, and personalize marketing preferences. We also facilitate and track both promotional and transactional communications, ensuring seamless interactions. It’s crucial to understand that we process and analyze your information solely at the direction of {Agency Name}, the travel host agency from whom you have sought services, and strictly on their behalf. Our relationship is with {Agency Name}, not directly with you, the visitors or clients of our customers.
This statement is specifically about commercial communications and the data associated with them. It does not cover transactional content like booking confirmations or updates about ongoing travel arrangements, which are separate and essential for service delivery.
Our agreement with {Agency Name} and all our clients mandates the lawful and ethical use of our platform. This includes adherence to local, state, federal, and international laws, our contractual terms, and guidelines from organizations like the Direct Marketing Association, emphasizing permission-based marketing practices. If you ever receive communication through our platform that you believe is illegal, unwanted, or unsolicited, please forward a copy or screenshot along with your concerns as instructed in the automated email reply you’ll receive after submitting the Administrative Contact Form.
How Travel Host Agencies Collect Your Contact Data
Data Provided to Travel Host Agencies by You
Travel host agencies like {Agency Name} collect and manage contact information to provide you with personalized travel services. This data collection happens in several ways:
- Direct Submission: When you sign up for newsletters, request information, or register for events with {Agency Name}, you directly provide them with your email address and other contact details.
- Interaction: Engaging with {Agency Name} through social media, SMS, or other digital channels also involves sharing your information.
- Service Usage: Using services or products offered by {Agency Name} or their partners may require you to submit your email address.
Furthermore, when you interact with marketing campaigns—emails, websites, or social media content—managed by {Agency Name} through our platform, we may also receive information about your engagement. This includes actions like signing up for email lists or website notifications. It’s important to note that this data is held on behalf of {Agency Name}. Therefore, for any questions, concerns, or requests related to your data, you should directly contact {Agency Name}, your travel host agency. Their contact details are provided below for your convenience:
| Direct Inquiries To: |
|---|
| Travel Host Agency: |
| Agent Name: |
| Agency Phone Number: |
| Administrative Contact: |
Emails and website interactions may utilize web beacons, such as clear GIFs, to help {Agency Name} understand if you opened an email, visited specific pages, and your navigation patterns. This technology also captures email delivery status and general geographic location. Tracking technologies also help identify what links you click, and whether you unsubscribe or adjust your preferences. Additionally, we collect log data including your IP address, browser type, and navigation paths. This information, along with aggregated data on browser types, is shared with {Agency Name} to help them refine their campaigns, personalize offers, and better understand your engagement, always in line with their privacy policy.
Alt Text: Excited family ready to embark on a cruise vacation booked through their travel host agency.
You have control over web beacons; you can disable HTML images in your email settings or choose to receive text-only emails. Other tracking technologies are only activated when you interact with email or website content, allowing you to opt-out by simply not engaging with these elements or by adjusting your browser settings.
We also gather data about the devices used to access websites managed by {Agency Name}, including IP address, operating system type, and browsing behavior on their sites.
Cookies might be set in your browser when you interact with forms or resources from {Agency Name}’s emails or websites. These cookies help track website visitors. For detailed cookie management instructions, visit http://www.allaboutcookies.org and check your browser settings.
Since we do not control the content on {Agency Name}’s website, a comprehensive cookie list cannot be provided by us. However, websites may use Google Adwords tracking, potentially including cookies like:
| Cookie Name | Duration | Purpose |
|---|---|---|
| _ga | 2 years | Distinguishes unique users. |
| _gid | 24 hours | Distinguishes unique users during a single session. |
| _ga_ | 2 years | Preserves session states across pageviews. |
| _gac_gb_ | 90 days | Contains campaign information from Google Ads when accounts are linked. |
Most browsers allow you to manage cookies, including blocking and deleting them. Refer to your browser’s help section or provider for specific instructions. Up-to-date information on cookie management is also available via the links provided for common browsers above.
Use and Sharing of Your Contact Data by Travel Host Agencies
Rest assured, neither we nor {Agency Name} will use your contact information from their lists for our own promotional purposes. The data collected about your interactions with websites and emails managed by {Agency Name} is used to provide and improve our services to them, and to maintain security and compliance.
We may share your information with service providers who enhance our platform’s features, but only when authorized by {Agency Name}. This sharing enables {Agency Name} to offer you a broader range of services. We ensure that these providers, along with {Agency Name}, adhere to strict data protection standards as outlined in their privacy policy, our compliance requirements, and relevant privacy laws.
Your data is stored and processed in the United States, although we may use service providers located outside of the US. Any data transfers are conducted in full compliance with privacy laws and our privacy policy.
Targeted Communications from Your Travel Host Agency
Travel host agencies like {Agency Name} utilize features to tailor their communications to better match your interests. To facilitate this, we may partner with third-party data providers to enrich the information available to {Agency Name}. This might include demographic information, shopping history, and geographic location, especially if you and {Agency Name} are located outside the European Union. We ensure these partners are legally permitted to share this data.
Alt Text: Family working with a travel agent to plan a personalized vacation experience through a travel host agency.
These features help {Agency Name} optimize their campaigns, segment their client lists, manage website traffic, and customize offers for you. We require all travel host agencies using our platform to comply with all applicable laws and maintain transparent privacy policies. For detailed information on how {Agency Name} uses your data and how to opt-out of data collection, please contact {Agency Name} directly using the contact information provided earlier.
Your Choices: Opting Out of Communications
Every marketing email you receive from {Agency Name} through our platform includes a straightforward way to unsubscribe. Often, you can also update your communication preferences directly with {Agency Name} to specify your interests. To unsubscribe or manage your profile, simply use the “Unsubscribe” or “Update Profile” links found at the bottom of their emails. If you believe you’ve received unsolicited commercial emails from us on behalf of {Agency Name} or any of our customers, please report it via this abuse form.
