Buying parts for your travel trailer can sometimes feel like a gamble. Will it fit? Is it the right component? What if it’s not what I expected? At Family Circle Travel, we understand these concerns, especially when you’re searching for “Travel Trailer Parts Near Me” and need a quick, reliable solution. That’s why we’ve designed our return policy to give you peace of mind, ensuring your experience is smooth and hassle-free.
Whether you’re upgrading your RV or tackling essential maintenance, knowing you can confidently return or exchange items if needed makes all the difference. Our commitment is to provide not only the best value, quality, and selection in travel trailer parts but also a return process that respects your time and needs. Enjoy your purchase knowing we’ve got you covered. Should you need to return a product, here’s how our policy works. For most unused items, we offer returns or exchanges within 90 days from purchase, excluding shipping fees, unless specified under the exceptions below. Refunds are typically processed to your original payment method, although some exclusions may apply for in-store returns.
Returning Web Orders for Travel Trailer Parts
If you’ve ordered your travel trailer parts online, returning them is straightforward. Simply reach out to our dedicated customer service team at 1-888-626-7576. This initial contact is crucial to document your return or exchange and to address any questions you might have. Our team will guide you through the process, often providing a return authorization to streamline things and to keep an eye out for your returned items. This ensures a smooth and efficient return experience, getting you back on the road faster.
For added convenience, web orders can also be returned in person at any Camping World retail location. When returning in-store, please bring the item in its original packaging along with your purchase invoice. While shipping charges are non-refundable, in-store refunds for web orders can be processed as a GIFT CARD or MAILED CHECK. Please note that some exclusions may apply based on the specific items or circumstances of the return.
In-Store Returns for Travel Trailer Accessories and Parts
Purchased your travel trailer parts directly from one of our retail locations? Returns with a receipt are easy and efficient. Just bring the unused and unopened item back to the store with your original sales receipt for a full refund or exchange. If you’re returning an item with a gift receipt, you’ll receive store credit for the item’s value at the time of purchase. This is perfect if you’re still deciding on the exact travel trailer accessories or parts you need.
Even without a receipt, returns are still possible. In such cases, the refund will be issued as store merchandise credit, based on the lowest price of the item within the last 90 days. To process a return without a receipt, we’ll require a valid, state-issued driver’s license or state ID card for identification. Please be aware that we do reserve the right to limit or refuse returns made without a receipt to ensure fair practices.
Special Benefits for Good Sam Members
As a special perk for our valued Good Sam Members, we offer even more flexibility. Members who have maintained continuous active membership status can return any unused and unopened product purchased on or after February 9, 2018, at any time. To take advantage of this benefit, ensure your Good Sam Club membership was active on the date of your product purchase. (Note: some exclusions apply, detailed below). This extended return window is just another way we show our appreciation for our loyal Good Sam community.
For any purchases of Good Sam Protection Plans, returns are simple. You can return your Good Sam Protection Plan purchase either in-store for processing or by calling us directly at 1-888-626-7576. Please remember that purchases made with a personal check are subject to a 14-day hold period before they become eligible for return processing.
Exceptions and Exclusions to Our Return Policy
While we strive to accommodate returns whenever possible, certain items are non-returnable due to their nature or specific regulations. These exceptions include critical safety equipment like outboard motors, trolling motors, EPIRBs, boats, SPOT devices, life rafts, PLBs, Class B AIS, and flares. Additionally, items with expiration dates, custom-made or special-order items including rigging, generators, electronic charts, mattresses, hazardous items, licenses, and gift cards are also non-returnable. For these specific products, if you encounter a defect, returns or exchanges must be handled directly through the manufacturer’s warranty process.
For electronics, skateboards, bikes, software, bedding, canoes, tents, drones, and kayaks, we offer a 30-day return window, provided they are unopened and unused. After this 30-day period, any defective product returns or exchanges must be addressed directly with the manufacturer.
Clearance and Outlet items are sold in “as is” condition and are considered final sale, meaning they cannot be returned at any time. It’s important to inspect these items carefully at the time of purchase. Once a travel trailer part or accessory has been installed, we are unable to accept it for return or exchange. If an installed product becomes defective, any returns or exchanges must be managed directly through the manufacturer’s warranty.
Finally, returns on items purchased with a promotional discount will be prorated. The value of the discount, free product, or gift card associated with the promotion will be deducted from the reimbursement for any returned items. Items received as free gifts as part of a promotion can only be exchanged if they are damaged or defective, and only for a direct replacement of the same item. Gift cards cannot be exchanged for cash or applied to previous purchases.
We hope this comprehensive guide clarifies our return policy for all your travel trailer part needs. Our goal is to ensure you feel confident and supported when choosing Family Circle Travel for your RV parts and accessories, whether you’re searching for “travel trailer parts near me” or shopping online.
