Logging into your SAP Concur account is essential for managing your business travel and expenses efficiently. Whether you are a first-time user or a seasoned traveler, accessing your Concur profile should be a straightforward process. This guide provides you with clear, step-by-step instructions on how to successfully complete your Concur Travel Login, ensuring you can quickly manage your travel plans and expense reports.
Accessing Your Concur Account: Standard Login with Username and Password
For most users, the standard login method to SAP Concur involves using a username and password. Here’s how to do it:
- Open Your Web Browser: Begin by opening a new internet browser window on your computer.
- Navigate to the Concur Login Page: In the address bar, type in
www.concursolutions.comand press Enter. This will take you directly to the SAP Concur sign-in page. - Enter Your Username: On the Sign In screen, locate the username field and carefully enter your SAP Concur username.
- Proceed to Password Entry: Click the Next button. You will then be prompted to enter your password.
- Enter Your Password: In the password field, type in your SAP Concur password. Ensure accuracy as passwords are case-sensitive.
- Two-Factor Authentication (2FA): If your company has enabled Two-Factor Authentication for enhanced security, you will be required to enter a unique code. This code is typically generated by an authenticator app on your smartphone or another device. Locate your authenticator app, find the current code, and enter it in the Authentication Code field.
- Sign In to Concur: After entering your password and the 2FA code (if required), click the Sign In button. You should now be successfully logged into your SAP Concur profile and ready to manage your travel and expenses.
First Time User Login
If you are logging in to SAP Concur for the very first time, there are a couple of important points to remember:
- Temporary Password: Your company’s administrator usually creates your initial profile and provides you with a temporary password. This password is often sent to you via email.
- Setting Up 2FA: For first-time logins, you will likely be required to set up Two-Factor Authentication (2FA) to secure your account. Follow the prompts on the screen to configure 2FA using an authenticator app.
- Password Change: Upon your first successful login with the temporary password, the system will typically prompt you to change your password to something more personal and secure.
Alternative Login: Using a One-Time Email Link
SAP Concur also offers a convenient alternative login method using a one-time email link. This can be helpful if you are having trouble with your password or prefer not to use it for a particular login session. Here’s how to use this method:
- Go to the Concur Login Page: Navigate to
www.concursolutions.comin your web browser. - Enter Your Username: Input your SAP Concur username in the designated field.
- Select Email Link Login: Click the Next button. On the subsequent screen, you should see an option or button that says Sign in With an Email Link. Click on this button.
- Check Your Email Inbox: After clicking the button, you will see a confirmation message indicating that a login link has been sent to your email address.
- Access Concur via the Link: Open your email inbox. Look for an email from SAP Concur with the one-time login link. Click on the link provided in the email. This link will automatically log you into your SAP Concur account.
Important Notes about Email Link Login:
- Email Address: The one-time login link will be sent to the primary email address associated with your SAP Concur profile. If you have multiple email addresses linked to your account, it will be sent to the first one you added.
- Link Expiration: Be aware that the one-time login link is temporary and usually expires within one hour. If you do not use it within this timeframe, you will need to request a new link.
Single Sign-On (SSO) Considerations
Some companies utilize Single Sign-On (SSO) for accessing SAP Concur. If your organization uses SSO, the login process might be slightly different:
- Company-Specific Login Portal: Instead of going directly to
www.concursolutions.com, your company may have a specific internal portal or link for accessing Concur. - Contact Your Concur Administrator: If you believe your company uses SSO or are unsure how to log in, the best course of action is to contact your company’s internal Concur Administrator. They can provide you with the correct login URL and specific instructions for SSO access.
- No 2FA with SSO: Typically, if your company uses Single Sign-On, you will not be required to set up or use Two-Factor Authentication directly within Concur, as security is managed through your company’s SSO system.
Troubleshooting Common Concur Login Issues
Encountering login problems can be frustrating. Here are some common issues and how to address them:
Forgot Username
If you have forgotten your SAP Concur username:
- Go to
www.concursolutions.com. - Click the Forgot username? link on the sign-in page.
- Follow the prompts to retrieve your username, which is usually sent to your registered email address.
Note: Some companies restrict the ability to retrieve usernames via email for security reasons. If this applies to your company, you will receive a notification, and you will need to contact your Concur administrator or IT support for assistance.
Forgot Password
If you cannot remember your SAP Concur password:
- Navigate to
www.concursolutions.com. - Enter your username and click Next.
- On the password entry screen, click the Forgot Password? link.
- Click Send to request a password reset link.
- Check your email inbox (including Junk or Spam folders) for the password reset email and follow the instructions to reset your password.
If you do not receive the password reset email, refer to this helpful article: I Tried to Reset My SAP Concur Password, but Never Received an Email.
Mobile App Login
For guidance on logging in to the SAP Concur mobile app, consult this article: How Do I Sign In to the SAP Concur Mobile App?.
General Login Problems
If you are experiencing other issues logging in, this article may provide further assistance: Why Can’t I Log In to the SAP Concur Tool?.
2FA Authentication Code Errors
If you encounter an error message stating that your authentication code is incorrect, this troubleshooting guide can help: How Do I Troubleshoot the 2FA Error: “The Authentication code you entered is incorrect”.
Conclusion
Accessing your SAP Concur account is usually a simple process, whether you choose to log in with your username and password or utilize a one-time email link. By following these detailed steps, you should be able to successfully complete your Concur travel login and efficiently manage your business travel and expenses. If you continue to experience difficulties, remember to leverage the troubleshooting resources provided or reach out to your company’s Concur administrator for dedicated support.
